The TranzAlpine, Northern Explorer and Coastal Pacific schedules are affected due to Covid Alert Level 3 and Level 2. Regretfully the TranzAlpine, Coastal Pacific and Northern Explorer services are now cancelled until at least 01 November 2021. Scenic trains will not be operating in alert level 2 areas as we are unable to provide the service experience we seek to deliver. Unfortuneately, we can't provide our customers with total certainty at this time when services will resume and we appreciate this may be affecting your travel plans. We will advise updates on our websites as soon as a decision has been made on resuming services.
Face masks are now mandatory on all journeys, except when consuming food or drink.
Cook Strait ferry bookings and some daytours and bus routes are also open for sale. Do not hesitate to contact us if you have any queries on 0800 143 669 or firstname.lastname@example.org
We understand that Covid-19 continues to add uncertainty in planning. Should there be cancellation of services due to Covid 19 restrictions, we will offer affected customers a transfer to an alternative date, a credit for 12 months, or a refund, regardless of the fare purchased less a $30 processing fee for the entire reservation.
Each of the three scenic passenger rail journeys in New Zealand are unique, with views from the Northern Explorer train showing you the diverse countryside of the North Island - towering viaducts, spectacular gorges, hidden valleys, to the rugged coastline of the South Island, seen from the Coastal Pacific train to the mountain alpine scenery from the TranzAlpine train.
Travel in air-conditioned, centrally heated, carpeted carriages that have an advanced air bag suspension system for quieter and smoother travel, un-tinted, non-reflective, panoramic side and roof windows to capture the dramatic coastal and mountain views, GPS triggered journey commentary in two languages (English and Mandarin) at your seat via headphones, plus information displays, overhead HD video and onboard washroom facilities.
Enjoy the Scenic Class experience onboard with a range of fresh food and beverages available from the café car. Seating is comfortable '2 Seat-Aisle-2 Seat' reclining seats with head rests or 'Table Group' (4 people around a table) seating - great for families, small groups or meeting new friends.
For mobility-impaired passengers, there are spaces for wheel chairs and a disabled public toilet. Wheelchair hoists provide access to the cafe carriage from track level. For hearing-impaired passengers - a hearing loop covers all of the cafe carriage saloon and serving area.
All long distance passenger trains have a cafe carriage serving a range of snacks, light meals and non-alcoholic/alcoholic drinks and open air viewing carriage.
Your friendly onboard train crew are there to provide assistance to make your travel a comfortable and enjoyable experience.
With connecting scenic coach services, you can travel south from either Greymouth or Christchurch to the West Coast Glaciers, Queenstown, Milford Sound, Invercargill, Mt Cook/Aoraki, Invercargill (for ferry services to Stewart Island), Dunedin or from Auckland to Paihia in the Bay of Islands and the thermal wonderland of Rotorua.