Following an increasing number of potential safety incidents on KiwiRail’s Great Journeys of New Zealand scenic rail services, the outdoor viewing carriages will be closed until further notice while a safety solution is found.
Our friendly New Zealand Travel Team, located in Auckland, New Zealand are available from 9.00am to 5.30pm (New Zealand Time) each day including Saturday, Sunday and public holidays.
Assistance is NOT available Christmas Day (25 December), Boxing Day (26 December), New Years Day, (01 January), Good Friday & Easter Monday.
For assistance and reservations during our opening hours chat live via the internet to one of our New Zealand Travel Team by clicking the Online Chat button below. If we are offline, leave us a message and we will reply to you on our next working day.
You can call one of our English speaking Consultant's via our internet phone network by using the below 'In country' phone numbers. All calls from the following international locations are free (local call charges may apply)
Current New Zealand time: