Due to Covid 19 Level 3 for Auckland and Covid Level 2 for the rest of New Zealand all train services are cancelled until Saturday 06 March 2021. Services from 07 March onwards are still operating.
Face masks are now mandatory on all journeys, except when consuming food or drink.
Cook Strait ferry bookings and some daytours and bus routes are also open for sale. Do not hesitate to contact us if you have any queries on 0800 143 669 or firstname.lastname@example.org
We understand that Covid-19 continues to add uncertainty in planning. Should there be cancellation of services due to Covid 19 restrictions, we will offer affected customers a transfer to an alternative date, a credit for 12 months, or a refund, regardless of the fare purchased less a $30 processing fee for the entire reservation.
Our friendly New Zealand Travel Team are available from 9.00am to 5.00pm (New Zealand Time) Monday - Sunday, excluding public holidays.
For assistance and reservations during our opening hours contact our New Zealand Travel Team by email or phone.
You can call one of our English speaking Consultant's on +64 3 968 9619
Current New Zealand time: