COASTAL PACIFIC UPDATE
Work is continuing at pace on the reinstatement of the Main North Line following November’s Kaikoura earthquake. Parts of the line are open for freight goods and crews are working fast in both directions but higher safety standards and ongoing seismic events mean that passenger services will be delayed longer than freight. Because of this, it is unlikely that the Coastal Pacific will operate this summer season (September 2017-April 2018).
The Coastal Pacific will be back to service as early as possible for the 2018/2019 season and it is hoped the season will be extended if possible. This could mean an earlier start date than September 2018. We will continue to keep you updated as a return to service date becomes clearer. In the meantime we can book coach transportation for you between Picton and Christchurch.
The Midland train line between Christchurch and Greymouth will be out of action for at least six weeks following a 300ha fire in a remote part of the South Island over the weekend.
The TranzAlpine is now cancelled until 20 March 2017
Full refunds are being offered as well as replacement bus services which if accepted you will receive a 50% refund off your fare paid.
As the road was not damaged, bus replacements are available for affected passengers. This bus will depart from the Christchurch and Greymouth Railway Stations on the same timetable as TranzAlpine currently operates.
CANCELLATIONS & REFUNDS
Please contact us with your booking reference number to request cancellation.
We will keep you updated if any of the above circumstances change. Please don’t hesitate to contact us if you have any queries.
Our friendly New Zealand Travel Team are available from 8.30am to 7.30pm Monday to Friday (New Zealand Time) and 9.00am to 5.00pm Saturday, Sunday and public holidays (New Zealand Time).
Assistance is NOT available Christmas Day (25 December), Boxing Day (26 December), New Years Day, (01 January), Good Friday, Easter Sunday & Easter Monday.
For assistance and reservations during our opening hours chat live via the internet to one of our New Zealand Travel Team by clicking the Online Chat button below. If we are offline, leave us a message and we will reply to you on our next working day.
You can call one of our English speaking Consultant's via our internet phone network by using the below 'In country' phone numbers. All calls from the following international locations are free (local call charges may apply)
Current New Zealand time: