Online Chat Assistance:
For assistance and/or reservations, you can chat live via the Internet with one of our Consultant's at our Support Centre by clicking on the Icon/button on the left.
Internet Phone Assistance
You can speak to one of our English or Mandarin speaking Consultant's over our internet phone network by using the below 'In country' phone numbers. All calls from the following international locations are free.
- New Zealand: 0800-143-669 Tollfree in New Zealand
- Australia: 1-800-820-663 Tollfree in Australia
- USA/Hawaii/Canada: 1-888-825-8504 Tollfree
- UK/Northern Ireland: 0800-862-0362 Tollfree
- Los Angeles: ( 310) 405-6938
- Beijing: (10) 5147-5622 *
- Shanghai: (21) 5106-4410 *
- HongKong: 3170-9515
- Toronto: (416) 342-1578
- London: (20) 3105-6155 *
- Singapore: 3106-2064
- Dublin: (1) 653-0761 *
- Johannesburg: (11) 461-3210 *
- Rest of the World : +64-4-931-8651
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Skype free call - globalsupportcentre - NetPhone Number: 8147377 #
| Our Support Centre is manned : (New Zealand Standard/Summer Time) | |
| Monday to Friday | 9.00am to 6.00pm |
| Saturday, Sunday & Public Holidays | 11.00am to 6.00pm |
| New Zealand Public Holidays: | 27 Oct 08 |
| New Zealand Local Time: | |
Call us free via the Internet
By downloading this free software onto your laptop or PC, you can call us free via the Internet. Also, you can call friends, family or businesses free around the world via the internet plus cheap toll call savings by simply setting up your own Netphone account. All Netphone accounts have access to Virtual White Pages global telephone directory.
Get your Netphone Number here:
Other informations
- Email: info@railnewzealand.com
- Fax: +64-4-917-9174
- Group information: groups@railnewzealand.com
Note
* Local phone charges may apply depending on the phone carrier that you are using.
# If you are a Netphone or Mamakall customer, there is no charge for the phone call if you use the Netphone/Mamakall number.
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